REFERENCES CONSULTED

Ackoff, Russell L.

"Re-creating the Corporation, A Design of Organizations for the 21st Century"

Oxford Univ. Press, New York, 1999

Bertalanffy, Ludwig von

"General System Theory; Foundations Development, Applications"

George Braziller, New York, 1969

Briggs, John, and F. David Peat

"Turbulent Mirror"

Harper & Row, New York 1989

"Classics of Organization Theory," 4th ed.

Shafritz, Jay M., and J. Steven Ott, editors

Harcourt Brace, New York, 1996

Goleman, Daniel

"Emotional Intelligence"

Bantam, New York, 1995

Parsons, George D., and Speed B. Leas

"Understanding Your Congregation as a System: The Manual"

Alban Inst., Bethesda, 1993

Schein, Edgar H.

"Organizational Culture and Leadership"

Jossey Bass, San Francisco, 1985

Steinke, Peter L.

"Healthy Congregations: A Systems Approach"

Alban Inst., Bethesda, 1996

Steinke, Peter L.

"How Your Church Family Works - Understanding Congregations as Emotional Systems"

Alban Inst., Bethesda, 1993

Stevens, R. Paul, and Phil Collins

"The Equipping Pastor: A Systems Approach to Congregational Leadership"

Alban Inst., Bethesda, 1993

Weisinger, Hendrie

"Emotional Intelligence at Work"

Jossey Bass, San Francisco, 1998